So, I don’t use Paypal. Well, not much. Every so often I need a gizmo that is sold only via paypal.
But, because they’re a nasty, evil, company, with too close an affiliation with other nasty companies (say, Providian, one of the most fundamentally and genuinely evil credit card companies out there – and that’s a competitive market for evil!)… I don’t have a Paypal account.
So. I just send money.
But, even if a given place which “takes money by paypal” lets you do that, you have to have a card Paypal likes.
And if you use a card to make an account, buy something, and then close the account, Paypal thinks maybe it’s fraud. According to the rep I spoke to, if you have used a card on two accounts, it can never be used again.
There is no way to undo this. No expiration. No “you can send us a signed letter saying it’s okay”. It’s simply dead. That 16-digit number will never again send money via paypal.
I just used my last card that Paypal hasn’t neutralized. So I’m done. I can no longer send money via paypal, until I actually get new credit cards. I have to close existing accounts, and get new ones, before I can use Paypal again.
So.
Want me to pay you? Take some kind of payment other than Paypal.
By the way, they get a special award for the ludicrous incompetence with which they handle this. If you try to add such a card to your account, you are told you have to email “cardproblems@paypal.com”. But what can they do? ABSOLUTELY NOTHING! They can’t discuss card details via email. So, they tell you to call customer service. They don’t give you the phone number, they just say to call. Two errors already:
1. Directing me to send email to people who are categorically unable to help me.
2. Not giving me the phone number.
So I wrote back, and asked what phone number to call, and why they didn’t just give me the phone number. They wrote back with instructions for navigating Paypal’s page to find the phone number.
Why not just give me the phone number?
These people are ludicrous. They survive on network effects alone; beyond that, they’re pure suck.
Comments [archived]
From: jennifer
Date: 2005-08-20 09:31:01 -0500
i am having the same problems and was thinking it was impossible to reach them. thanks for confirming this.
From: bud
Date: 2005-10-20 14:22:01 -0500
heh, same thing…i closed account, now i am stuck i can never use this card again. I have to go to my bank and pay $8.00 just to use paypal again….
From: pepi
Date: 2006-07-24 01:01:37 -0500
i have the same probs they dont tell u anthing till after u have made your purchace and there is a prob they keep coming with more errors i will stick to money orders
From: pepi
Date: 2006-08-12 22:04:18 -0500
they can stick paypal up their arse what bumch of dickheads
From: john brown
Date: 2006-08-20 08:10:02 -0500
how can l add ma credit card to ma account at paypal
From: Diamond
Date: 2006-12-31 20:02:51 -0600
how can l add ma credit card to ma
account at paypal
From: larry D bishop
Date: 2007-02-24 21:58:57 -0600
may card is a pre payed card and it is good
From: mahimainathan
Date: 2007-03-07 05:41:11 -0600
how could i add creditcard to paypal account?
From: sergio luna
Date: 2007-03-16 17:09:36 -0500
how can i added a card to a pay pal acount
From: sergio luna
Date: 2007-03-16 17:11:20 -0500
how could i add creditcard to paypal account?
From: joanne mawdsley
Date: 2007-05-01 07:30:11 -0500
i am still waiting to pay my paypal ans my card wont let me i have been waiting to use my card and please could you sort this problam out it says i have to get in tought with use to use it i dont no what is going on
From: DAVE
Date: 2007-06-12 08:22:30 -0500
YES HAVEING FUN WITH PAYPAL
NOW Iam GOING TO TELL THEM
????
From: DAVE
Date: 2007-06-12 08:31:33 -0500
Log Out
Welcome Payment Information Review Done
Add Funding Source
Secure Transaction
Before you can add this credit card to another account, you must contact the PayPal Credit Card Team at cardproblems@paypal.com. A Customer Service Representative will respond to your request shortly. If you would rather add a different credit card to your PayPal account, you may do so at any time. Thank you for your cooperation.
First Name :
(as it appears on card)
Last Name:
(as it appears on card)
Card Type:
Card Number:
Expiry Date:
Card Security Code:
What’s this?
What’s this?
What’s this?
Start Date:
Issue Number:
Billing Address 1:
Billing Address 2:
(optional)
Town/City:
County: AvonBedfordshireBerkshireBristolBuckinghamshireCambridgeshireCheshireClevelandCornwallCumbriaDerbyshireDevonDorsetDurhamEast Riding of YorkshireEast SussexEssexGloucestershireGreater ManchesterHampshireHerefordshireHertfordshireHumbersideIsle of WightIsles of ScillyKentLancashireLeicestershireLincolnshireLondonMerseysideMiddlesexNorfolkNorth YorkshireNorthamptonshireNorthumberlandNottinghamshireOxfordshireRutlandShropshireSomersetSouth YorkshireStaffordshireSuffolkSurreyTyne and WearWarwickshireWest MidlandsWest SussexWest YorkshireWiltshireWorcestershireAntrimArmaghDownFermanaghLondonderryTyroneAberdeen CityAberdeenshireAngusArgyll and ButeBordersClackmannanDumfries and GallowayEast AyrshireEast DunbartonshireEast LothianEast RenfrewshireEdinburgh CityFalkirkFifeGlasgow (City of)HighlandInverclydeMidlothianMorayNorth AyrshireNorth LanarkshireOrkneyPerthshire and KinrossRenfrewshireRoxburghshireShetlandSouth AyrshireSouth LanarkshireStirlingWest DunbartonshireWest LothianWestern IslesBlaenau GwentBridgendCaerphillyCardiffCarmarthenshireCeredigionConwyDenbighshireFlintshireGwyneddIsle of AngleseyMerthyr TydfilMonmouthshireNeath Port TalbotNewportPembrokeshirePowysRhondda Cynon TaffSwanseaTorfaenThe Vale of GlamorganWrexhamChannel IslandsIsle of Man
Postcode:
Country: United Kingdom
Home Telephone:
Why is this needed?
PayPal protects your privacy and security.
For more information, see our Privacy Policy, User Agreement and Service Description.
About SSL Certificates
Copyright © 1999-2007 PayPal. All rights reserved.
PayPal (Europe) Ltd. is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.
PayPal FSA Register Number: 226056.
From: DAVE
Date: 2007-06-12 08:35:09 -0500
WON’T IS GOING ON WITH PAYPAL ONE TIME IT IS OK.
NEED TO PAY FOR R/C CAR FOR A FRIENDS BRITHDAY NO GOOD
PAYPAL NOT GOOD.
From: DAVE
Date: 2007-06-12 08:37:10 -0500
Log Out
Welcome Payment Information Review Done
Add Funding Source
Secure Transaction
Before you can add this credit card to another account, you must contact the PayPal Credit Card Team at cardproblems@paypal.com. A Customer Service Representative will respond to your request shortly. If you would rather add a different credit card to your PayPal account, you may do so at any time. Thank you for your cooperation.
First Name :
(as it appears on card)
Last Name:
(as it appears on card)
Card Type:
Card Number:
Expiry Date:
Card Security Code:
What’s this?
What’s this?
What’s this?
Start Date:
Issue Number:
Billing Address 1:
Billing Address 2:
(optional)
Town/City:
County: AvonBedfordshireBerkshireBristolBuckinghamshireCambridgeshireCheshireClevelandCornwallCumbriaDerbyshireDevonDorsetDurhamEast Riding of YorkshireEast SussexEssexGloucestershireGreater ManchesterHampshireHerefordshireHertfordshireHumbersideIsle of WightIsles of ScillyKentLancashireLeicestershireLincolnshireLondonMerseysideMiddlesexNorfolkNorth YorkshireNorthamptonshireNorthumberlandNottinghamshireOxfordshireRutlandShropshireSomersetSouth YorkshireStaffordshireSuffolkSurreyTyne and WearWarwickshireWest MidlandsWest SussexWest YorkshireWiltshireWorcestershireAntrimArmaghDownFermanaghLondonderryTyroneAberdeen CityAberdeenshireAngusArgyll and ButeBordersClackmannanDumfries and GallowayEast AyrshireEast DunbartonshireEast LothianEast RenfrewshireEdinburgh CityFalkirkFifeGlasgow (City of)HighlandInverclydeMidlothianMorayNorth AyrshireNorth LanarkshireOrkneyPerthshire and KinrossRenfrewshireRoxburghshireShetlandSouth AyrshireSouth LanarkshireStirlingWest DunbartonshireWest LothianWestern IslesBlaenau GwentBridgendCaerphillyCardiffCarmarthenshireCeredigionConwyDenbighshireFlintshireGwyneddIsle of AngleseyMerthyr TydfilMonmouthshireNeath Port TalbotNewportPembrokeshirePowysRhondda Cynon TaffSwanseaTorfaenThe Vale of GlamorganWrexhamChannel IslandsIsle of Man
Postcode:
Country: United Kingdom
Home Telephone:
Why is this needed?
PayPal protects your privacy and security.
For more information, see our Privacy Policy, User Agreement and Service Description.
About SSL Certificates
Copyright © 1999-2007 PayPal. All rights reserved.
PayPal (Europe) Ltd. is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.
PayPal FSA Register Number: 226056.
PAYPAL NOT GOOD MY CARD IS OK .
From: Ronald Lovell
Date: 2007-06-18 17:02:04 -0500
I have one PayPal Account, so why is my Visa Card not acceptable as I have no other
From: yoshio okada
Date: 2007-08-21 00:17:46 -0500
how could i add creditcard to paypal account?
From: narelle fernance
Date: 2007-08-27 22:16:39 -0500
i am trying to put my visa card onto my paypal account
From: nigel
Date: 2007-11-01 16:14:52 -0500
after spending 4 weeks and god knows how many £1.50 a minute phone calls and losing just as many purchases off ebay through not being able to pay through paypal and yes STILL WAITING TO BE VERIFIED and totally pissed off listening to some recorded fuckin tune for 20 minutes and losing approx 8 hrs work time,not to mention the fuckin stress it causes you I AM SERIUOSLY CONSIDERING LEGAL ACTION TO CLAIM BACK THE MONEY I HAVE SPENT AND WASTED TRYING TO SORT THIS MESS OUT.THIS HAS GOT TO BE THE MOST UNPROFESSIONAL BUISNESS I HAVE COME ACCROSS TO DATE SO, PAYPAL IF YOU ARE WATCHING,YOU NEED TO TAKE NOTE OF YOUR CUSTOMERS COMPLAINTS AND FUCKINWELL DEAL WITH THEM PRONTO INSTEAD OF IGNORING THE COMPLAINTS,BECAUSE THEY WON’T GO AWAY,WELL THIS ONE WON’T.FROM ONE VERY PISSED OFF ANGRY AND STRESSED EBAYER
From: john
Date: 2007-12-09 14:57:10 -0600
wy should there be a limit
on what you spend if money in the bank not keep changeing
cards. pay pal can do better.
they cost me £74 last month
on bank funding. they did not take it of my other card
From: ameez1957
Date: 2008-02-08 06:37:58 -0600
heh, same thing…i closed account, now i am stuck i can never use this card again.
From: ameez1957
Date: 2008-02-08 06:40:41 -0600
heh, same thing…i closed account, now i am stuck i can never use this card again.
From: REBEKAH
Date: 2008-03-03 09:37:55 -0600
I CANT PUT MY CARD ON WH Y
From: David
Date: 2008-03-14 23:35:15 -0500
I had the same problem, this is my tip :
Call them at 1-402-935-2050
at the menu - assess UPDATE ACCOUNT - > Credit card and payment ( or something about Credit card ) - after listening to the stupid machine - say " AGENT “
and wait for the guy , they’re the one handling credit card problem.
Good luck
From: davon williams
Date: 2008-04-03 07:33:11 -0500
i am trying to put my visa card onto my paypal account
From: wayne wraight
Date: 2008-04-22 06:14:11 -0500
been asked to contact you about credit card problems
From: wayne wraight
Date: 2008-04-22 06:14:15 -0500
been asked to contact you about credit card problems
From: Nesrin Deran
Date: 2008-04-27 02:08:58 -0500
Hi trying to make a payment using my credit card but it doesn’t except it and keeps on telling me to contact you.
From: daniel billington
Date: 2008-11-27 03:40:07 -0600
i lost my card and had things to buy on ebay i contacted the sellers and explained situation when my new card arrived i tried to change details but paypal would not except my new card and told me to contact you
From: Billy Joe
Date: 2009-12-07 01:21:07 -0600
okay i sign up for paypal then closed after couple of minutes now i cant use my credit card because it says another account has it??
From: bryden
Date: 2009-12-28 02:35:56 -0600
Paypal’s a piece of shit they are way to over protective and they close your cards just casuse somthing was spellled wrong and they steal so much fucking money
From: Alex
Date: 2010-04-27 07:03:15 -0500
Very helpful post! Just only-only didn’t make mistake trying to add card second time to another account…
Now going to bank for new card.
Thanks a lot!