Seebach Exhibit 7

wow, thats kind of retarded.

right now im trying to figure out if your page really is slanted or my monitor is screwed up.

Actually, it should be flashing pink with capering blue squirrels. If you're not seeing that, there's something wrong on your end.

;D

If you see this dude,
http://www.lauditeur.de/tivoli_audio/grafik/HenryKloss.jpg

you have the limited edition necromancy version. Ask Henry what he thinks about his name being used for cheapshit TVs!

Can't you and a few thousand of your closest friends start a class action suit against China? I also have bought a lot of electronics from there and without exception they are junk. I finally learned and avoid Chinese junk now. This is taking planned obsolescence to an art form!

Isn't there some way to nail them? I mean it is a scam, selling "eye-wash" (looks good but ain't) and falsely representing their goods as working when they don't. Marvin Belli, king of torts, once won a big lawsuit over inadequate vaccine because his legal secretary suggested he create a new argument - implied warranty. It was the unspoken and unwritten implication that the product would actually work... and it turned out to be the winning argument with the jury. Isn't there an implied warranty for electronics too? Or am I being overly Polyana-like again?

I bought a 27 in Advent tv from Best Buy in Nov of 03. It broke in Feb 04. I took it to the electronic plave the Advent people told me to take it to, but it has been three months and nothing. The shop says that they are waiting for the part and there is nothing they can do. Is there a number where I can reach these people? Even if the part came from china on a banana boat it should have arrived by now. This is ridiculous!

Oh my god, this just happened to me too like 10 mintues ago. I tried to turn it on and it just started smoking and now my7 roo smells like burnt chinese garbage. There has to be something we can do this is bs!!!

I fell for this Advent crap as well. My HT3251A bought at best buy went out in 14 months. They told me the part was on back order with no delivery date. The best but tech came to my house, charged me $90 and said that I would be lucky to ever get the part. I contacted Advent and they put me in contact with (Vic). I spoke to Vic on the phone and he said to e-mail him with my information. That was a month ago and I have yet to hear back from him.

Hey guys, I used to work for Advent TV. They are located in Vancouver, BC Canada so the # you called reaches their call center... To answer the question regarding why it takes 3 months for the parts to be shipped to their service place, the reason is they have a crappy parts dept.. They just don't know what to do with everything. Yes, the product sucks crap and that is why I don't work there anymore. I don't suggest people to buy their product either.

Bad dreams.

I have bought a advent 2735A in Oct. 2002 and it started to make some noise in Oct. 2003. I called the support of Future Shop ( now a part of Best Buy) and they arranged someone come and replace a part. After one year, in Nov. 2004, same problem happened again. A good news is that they didn't received the part to replace this time in 2 months, and they promise to change another one. They offered a Prima TV, I told them I hated such products and they agreed to let me have a Toshiba 27F44. Hopefully this is the end of my bad dream.

Tell friends not buy Advents or Primas.

I guess it's not just me then. I bought a 32" Advent HDTV in October 2003. It went out on me in Nov. 2004 exactly a month after the warranty had expired. TV cost me $500+ and it seems noone has parts to fix it. I called their customer service and they gave me a fax number to put my order in. I haven't heard anything about anything yet. It's been two months. They haven't even asked for any sort of a payment either. I'm beginning to think this is some sort of a scam, as from previous posts all TVs go bad within about a year. Let me know if you want to sign a petition of some sort against these bastards.

thanks people! I was looking at buying a advent tv hd. just thought I would see what if any info. was out there and here you are. I well not be buying an advent now! thankyou so much. Mark

Its not just advent. I got a phillips plasma tv 4 yrs ago when plasmas first came out. The entire system cost U$10,000. The screen died about 6 months ago. Of course it was no longer under warranty. The service people tried to fix it but they really didn't seem to know what was wrong with it. They finally figured it was the screen that was faulty. But it would be more expensive to replace than to buy a newer better plasma or flat screen projection set. This is after it cost me $1000 in the wrong repairs.

Wish i had seen these comments before I bought my Advent 14 incher, w/DVD player. Picture seems Ok but the sound rivals the "snuff can" telephones we had as kids. It's not only that it isn't stereo, it's very poor mono !!

I have sent a fax couple of weeks ago no reply so I Sent another fax to Advent for parts . The customer will have bought another T.V. by the time I get an
answer. Such is the wonderful world of tv repairing
now a days .

i picked up... garbage picked at 27 inch flat screen ADVENT... a guy fixed it for me for $100. fixed it in 3 days. i dont know how long it will last but it will be great for my kids play room. Anywhoooo... im needing the remote code. i have RCA universl remote but ADVENT is not listed in manual or online at RCA. Does somone have a code for the TV or maybe somone wants to get rid of their ADVENT remote

thanks

matt

Do not buy Advent. The authorized repair shops say Advent is slow on responding and does not send quality parts. Stay away.

Great... just 1o minutes ago (yes me too) it died. I turned it on and it started beeping and no image... it sounds like it wants to explode. I bought year and half ago in best buy. It first started with a stupid noise SO annoying, and now this beeping with no image. Dont buy this crap! I dont even know how I am going to get rid of it. Maybe the 100 usd solution will work.... where did you find somebody to fix it for 100!!!!! best buy asks for 90, just to chekc it and but it wont go under 200 over all..... is it worth? I am really pissed off i dont have money now to buy another TV!!!!!! thanks for sharing any ideas!

ITS FUNNY, but not that funny. I had a similar thing with w computer I bought off of UBid.com.
It was advertised with a DVD burner. This was a UBid product from their warehouse, not some third party. I didn't actually try to burn anything in the first 30 days, and when I told them on day 46, they said "too bad, not reported in 30 days".

I wish that I had read this forum before I bought my Advent 30" HDTV from Kmart. I bought this only three days ago and the remote, or remote receiver on the TV is not working already. I have to hold the remote right against the receiving eye on the TV in order for the TV to get the signal. It makes me feel like I am flashing back to the days before remote controls. I am going to take this POS back and get something worthwhile.

I bought a Advent TV 13 months ago. Yesterday, my wife heard a sizzling noise and the TV screen went blank. I did not buy the extended warranty from Best Buy because it was half the cost of a TV purchase price. Looks like I will have to find a cheap repair shop- or junk it.

Bottom line, Advent doesn't stand up and either does Best Buy, class action law suit against Best buy to fix problem for free would be the best course of action!!!!

I had the same problem with my Advent Q2035A TV. It was working yesterday. But I cannot even turn it on today. Power problem.

Thats what happens when you buy CHEAP Tv's...spend the extra 50-100 and get something that is quality. If we all focused on quality more than price maybe we wouldn't be losing all of our jobs to China and India!

I have an Advent Q2735A. I bought it a few years ago, but it started giving me some problems too. Not only has it started to make a humming/buzzing noise, but the screen also goes blank. Sometimes it just won't turn on, and other times it will just go blank after its been on. I'm debating if I should even bother getting it repaired. I called the company and they said that they never heard of anyone having this problem before. Whatever!

I TOO PURCHASED AN ADVENT t.v. 27 INCH FLAT SCREEN FROM BEST BUY IN COLS. GA. PURCHASE WAS IN FEB.05,NOW IT IS JULY 05 AND IT WENT OUT. I TOOK THE T.V. BACK TO BEST BUY AND GOT NOTHING. PERSONALLY I BELIEVE IF A COMPANY SELLS A PRODUCT THEY SHOULD STAND BEHIND IT, OR NOT SELL IT TO MAKE A PROFIT. SO BESIDES THE 400 DOLLARS TO BUY THE T.V. I HAVE SPENT ANOTHER 85.00 JUST TO GET IT WORKING AGAIN!!ALONG WITH THE INCONVENIENCE OF NOT HAVING A T.V. AND TAKING IT TO THE REPAIR SHOP. I PERSONALLY WILL NEVER PURCHASE ANYTHING FROM BEST BUY IN THE FUTURE.

Holy crap i was at best buy today looking at that 30" widescreen by advent and i already own the 27" hdtv, bought it about half a year ago and now i know what to expect thanks. anyone wanna buy an hdtv?

my girlfriend got me an advent tv for my birthday about 14 months ago. the remote died one night and i got a universal remote (so i could put it on channel 3 to play super nes) and the minute i programed it in, the screen flashed white and the whole thing crashed. i was ready to blame the remote until i saw this webpage. the worst thing is, now my girlfriend will feel bad about buying me this zombie P.O.S.!

I too have a 27" HD POS. the hokey little repair shop said he couldn't even find a repair manual
the tv tube sounds like it's turning on but the shuts down. The tv is 18 months old the repair shop said it would probably cost about $400.00
bucks the tv was 500.00 new do not buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THANK YOU GUYS. I HAVE BEEN LOOKING FOR A REPLACEMENT REMOTE FOR 3 MONTHS WITH NO LUCK. I WENT BACK TO BEAST BUY & THEY SOLD ME THE UNIVERSAL REMOTE RECOMMENDED. 3 OF US HAVE TRIED TO PROGRAM IT. NO DICE. I WROTE TO ADVENT IN CANADA & THE ENVELOPE CAME BACK RETURN TO SENDER, ADDRESS UNKNOWN. NOW I HAVE HEARD YOUR STORIES, I WON'T HOLD MY BREATH OOOORRRRR BOTHER WITH FINDING ANOTHER ONE.

WOW!!! I feel lucky, my 32" HT3251A lasted 2 years and 6 months. The outside world video circuit just died and now I have a 32" radio, but the picture tube is good though because I can bring up the set menu. From the sounds of everyoneelses problems, I may as well buy a new TV.

I bot an Advent Q328A 32" TV in March 2001. Just bot a remote that works fine. The remote is a "One for All" remote sold at Walmart for $8.

Have had recent episodes where we sporadically lose the blue in the TV color. It's ok now, but I'd hate to have to repair it after reading your comments.

hey, i bought one of these crap boxes thinking it was made by the same people that made the speakers years ago. I feel extremely lucky that mine has lasted for about 4 years now. The only problem is that the remote buttons are starting to not work without pounding on them. If anyone whos TV broke has got a remote for a q2735a model that that worked fine, I will buy it from you. I can't get any universals to work and the cheapest replacement I found was $25. I'll give someone $10 plus shipping. jwsengineering@yahoo.com

have a 32 inch q328a advent tv,the sound does not work,and the remote power button does not work,best buy will not help me,and the 1-888 number they gave my i was on hold for 1.5 hrs, and gave up.anybody want a free tv.im going back to zennith.

GEEEEZZZ, I've been googling search Advent trying to find some remote control codes.

Then I find this thread telling me I'll be lucky if my Q27" flat screen last a year! Yes, a Best Buy purchase, they had them stacked up like firewood a year ago turning them cheap. I didn't have the cash to get my usual SONY quality damit.

Oh well, it goes out when it goes out...I hope some other guys have learned from this as I have. It seems to be a lesson that has to be re-taught everynow and again to us stubborn types.
Thanks for the info and "headsup" on this POS.
Charles Miller
Bossier City, La.

Hey,

My older Advent is not crap. It was a cheap flat screen. Yes, I noticed the sound stereo was really, really poor, but I have a nice surround sound system from back when they cost 1200 dollars.

The remote just broke and I will need a part, oh my, I know you guys said the part department was bad.

You can not get a dish network remote to recognize the puppy. I never liked that but I liked the price and the color and picture are much better than the competition at the time. Cheaper flat screens. I got it dirt cheap and it is large and nice. Sound really sucks though but I knew that going in.

thomas latty

I also bought my Advent from Best Buy in 2003.
It was a floor model and it didn't have the manuel included. They told me I could get it on line. I paid over 400.00 for the HD TV.
It shuts off by itself constantly, and it is very annoying. How can Best Buy sell such a piece of Junk? Greed, Money, and no regard for the consumer. Yes, "Buyer Beware", but doesn't the store have a responsbility to its customers????

Lana

I bought an HT3251A and it was working fine when I brought it home. Now it won't turn on and it makes a beeping noise every 5 seconds. Anybody got any advice? Hopefully it's just a fuse but why would it go so early?

oh sht. I just bought a 32" Advent hdtv.20mins ago.
I think I will cancell my delivery tomorrow around 6a.m. or as soon as they open.
P.S.
I should have listen to my wife when she said "Let's check the internet first". and " why do they have only 1 advent tv in this whole store "?

Hello Fellow Advent haters!
I bought my Advent HT3251A , only three months ago, the picture completely went out. Because I didn't buy the extended warrantee at Circuit City, they only warrantee it for 30 days. They told me to call the Manufacturer and I did. The manufacturer gave me a number of a local TV repair man, he came and got the TV three days after I called him because his “guy” didn’t show up for work for three days. When they came and got the TV, they knocked over my end table and broke a vase my daughter made. Anyway… I called them a week later and he said he needed parts, so he faxed them what he needed. A week later I called him and he said he hasn’t heard form them so I called the warrantee people and they said they needed the serial number off the TV, so I got that and called the warrantee people back. A few days later I called them back and they told me the parts were shipped. I called a few days later; I was told it would take over a week because the parts had to go through customs. I called a week later, and the repair guy had not received the parts so I called the manufacturer back on November 15 and this guy told me he would see to it that it was shipped UPS over night and he would email me a tracking number. I never got that email. I called the repair guy today and he has not received the parts. So I called the manufacturer again and he said it was shipped out yesterday and he gave me the tracking number. I called UPS and they have NO record of it!!! I have searched the Internet trying to find a phone number to advent corporate offices and I cannot find it. The manufacturers will not give it to me. I am SICK of the lies and being put off over and over again. As soon as I post this I am going to the Better Business Bureau to file a complaint. I have been paying for high definition cable for a month and have not been able to use it, so I am stuck with that bill.
I cannot believe a television lasts for 3 months and no one gives a crap, customer service stinks and they do not stand behind their products.
If anyone finds out any phone numbers other than the helpless one they give you (1-888-474-2314) PLEASE POST IT FOR THE REST OF US TO USE????
I too spoke to Vic like one of the other dissatisfied customers did; he was the one I spoke to about the tracking number. He sounds helpful at first but he is just as bad as the rest of them. Their so-called “manager” Tina hung up on me twice. Karen was no help as well; I spoke to Ali in the parts department and Reshmei in customer service. Everyone I spoke to gave me the run around. I still have no parts and I still have no TV and I sure as #### do not have satisfaction!
The advice I can give to anyone who is buying a television is PLEASE DO NOT buy one from this company! You will regret it, I promise you that!

WOW! I was so close to buying an Advent ALX HT2778A from circuit city cuz of the cheapo price for an HDTV. It sound like i'd do better to buy a a refurbished toshiba or something this new pos. P.S. Don't buy sony cuz they suck in too many ways including the whole rootkit thing.

I just bought an Advent 20H15 from Brandsmart with an extended warranty and not even Brandsmart is helping me at all. i have spoken with Vic, Dan, flania, and 3 other reps who do not give a damm of what is going on with our problems. If someone reads this note please send me an email to j_rodas@hotmail.com, we can give them legal problems but we need to be united. Lets get the most names and addresses, the companies that distribute this Brand should be responsible too.

I purchased an Advent HDTV from Best Buy about two years ago. It was used in a guest bed room and probably ran about 6-8 hours per month. Well after being in the shop for almost 4 months and waiting for for various parts to be sent which all were suppose to fix the problem, the repair guy now says it must be the picture tube. I told him to put it in the trash. He's not going to charge me and he too now knows what crap Advent tv's are and what crappy support they ofter.

thanks for all the coments i have read i was just going to buy one tonight but not now thanks

I purchased an ADVENT 20 inch TV about 9 months ago. It turns on then turns itself off after 2 minutes. Have called the so called PWW worldwide warranty and was told to take the TV to the nearest service center (about 320 miles rt) and pay for all labor and then return to pick it up. Have tried to contact the corporate headquarters and have had no luck. With the customer service that I received from ADVENT, I would have been better off to buy an unnamed brand from someone selling TV's from a the back of a pick-up truck.

We bought an Advent HT2751A 2yrs ago from Best Buy and now it will only turn on, but there is no sound or picture. We have Direct TV satelite & have always had crazy problems with our universal remote with this tv. It only works from one spot in the living room. I always thought it was Direct TV, now I know it is this crappy tv. I have called the customer service center and was on hold for 1/2 hr with only an option of leaving a message. No one has called back & it doesn't sound like they will or that they can help.

I think a class action suit should be filed against Advent & the companies that sell their crap.

I think we should get a class action suit agaist best buy for selling this crappy brand of TV, I bought mine in November 2003, and it died on New year's Eve 2005. "NEW YEAR'S EVE" People. I cannot believe this shit. I paid over $400 for this piece of shit.

LETS SUE BEST BUY....

I bought an Advent 27" TV in Nov. 2002. Thank god I bought the four year extended warranty. It started buzzing about 8 months ago, got that fixed. Now it is Jan 2005, and the p.o.s. won't turn on. I will never buy cheap again. Lawsuit sounds like a plan.

MY HT3251A ALSO DIED AFTER 11 MONTHS OF USE. TECH SAYS ITS THE FLYBACK TRANSFORMER, BEEN WAITING FOR 3 MONTHS NOW BUT ITS STILL ON BACKORDER. YOU GUYS THAT SPOKE TO VIC OR ANYBODY ARE LUCKY, I SPENT HOURS WAITING ON THE PHONE AND NEVER GOT TROUGH. DID GET AN EMAIL RESPONSE THOUGH, SAY ESTIMATED TIME WILL BE ONE MORE MONTH. SEEM MOST OF US HAVE THE SAME PROBLEM SO SURE IF THEY EVER GET THEM THEY WILL RUN OUT FAST.

Follow-up to my Dec 27, 2005 post on my experience with Advent. My almost new 20 inch Advent is now sitting in front of my house awaiting the garbage collection truck. If anyone is thinking of purchasing Advent try to contact the company. You will find that the web-site (www.adventtv) has a message "under construction". This web site has "been under construction" since I purchased the TV almost one year ago. The only phone number you will find is for the "lip service department" called Advent service.
If anyone has a M2055A Advent that is still working and needs the remote please post here, my remote still works.

Sony tvs maded in china too.

ADvent really sucks!!!!!!!One year old 32 inch tv and is not working. What the hell...lets sue this bastard.....

Wow--it is amazing to see that I am not the only fool. My 27" advent from best buy back in 2002 is now showing a crazy blue screen that emits sounds and some outlines of forms...anyone ever have that problem? From what I have read, it looks like I am S.O.L. and need to buy a new one.

OMG. I cant believe i found this site. I am having the same problems as most of the others. I purchased the TV end of 03 and my warranty expired end of 05. Within 1 month after it expired the TV went crazy. Each time you hit the on/off switch it makes a zapping noise and you can see it lighting up in the back of the TV. I took the TV to be repaired and they have had it for 2 months now. So i finially just call Advent directly and they say that the part is on back order and should be here from overseas in 3 more weeks. are they serious?!?!? After reading this i think i am just going to say the hell with it and go and buy a a new TV!!!!

I bought a 27' Advent TV 3-1/2 years ago from Best Buy. They talked me into a 3-year extended warranty because they said the flat panel TVs tend to shift once a year and need to be adjusted. I've been extremely lucky because I haven't had a bit of trouble with the TV. However, the remote gave out about 6 months ago -- the keys are too spongy. I bought a universal remote but the buttons are different than what they say. I just pushed them all until I figure out just what they do and forget about what the button says on it. I thought I would try to find a replacement Advent remote to make my life easier, but I see by these postings that would only complicate things. One thing I know for sure now is that when my TV goes kaput I'll just junk it and buy a new, different brand.

Hello everyone, my name is Vince Callaghan and I am the VP of Service Operations for PWW Service. It seems as though there has been quite a bit of discussion in regards to the services provided for the Advent television products on this site. This is the first I have seen this site and I’m hoping to be able to correct what seems to be some outstanding issues.

With hundreds of thousands of units currently sold under this brand name, I am proud to confirm that for the most part there has been a very low failure percentage for these products. That being said however, I want to assure you that we take all customer complaints seriously. Our company deals with thousands of calls weekly and hundreds of service calls monthly, and while we successfully complete the majority of them there are the unfortunate instances where we do not succeed. This of course is not intentional, but as indicated in these postings these actions do have their repercussions.

To that end I’ve created an email address for your use to help in rectifying these cases that may have been regretfully unfinished or overlooked. You can send your correspondence to : escalations@pwwservice.com

Likewise if you have any questions about the product, please feel free to ask. No product in the market will be flawless, but we will try and solve your problem as best possible.

Thanks again,
Vince Callaghan

My HT2751A purchased April 5, 2005, is clearly failing in a similar way. It now (February, 2006) takes 45 minutes to warm up sufficently to produce a picture, other than squiggly lines, flashes, and pops. Prima America sucks.
There is no use looking for a corporate headquarters. There is no Advent TV company. Prima America just slaps an Advent logo on sets produced by Singapore company XOCECO. Ditto for Jensen and several other brands that sound like audio component companies that once were good.

Let us all boycott all Advent Products. Anyway, was up with Bestbuy. They always seem to pick up the phone after 30 minutes or so. One time I call to confirm if they have a product in stock and they told me yes, and when I went there a few minutes later. They told me that it was out of stock, but lucky I told them that I call in earlier so they must give it to me. Also, the Circuit City customer reviews were not that helpful. Thank you all for warning me not to buy Advent products. You all save me money and my time.

Please refer to the contact information that was set up for your concerns. If there is a legitimate problem we are more than happy to work with the end user to resolve. Lars, your unit in particular is still well within the onsite warranty provided with your purchase. Please email us with the details and we will have a service call set up for you.

Thanks again,
Vince Callaghan

So what do you have to do to bet a damn remote for these things. I can't find one that works anywhere> I have had no trouble with the TV, knock on wood.

THE BIGGEST PIECE OF GARBAGE I HAVE EVER BOUGHT!!!
Seriously if anyone wants to start a petition complaint let me know, I will love to join.

BEWARE OF ADVENT!!!!

I think i have the longest lasting advent ever ... bought a 27" flat screen in January 2003 ... and its just now starting to suck ... but wait, it fails after 3 years? what a piece of garbage. now my favorite thing to do at home is beat the TV with a broomstick to see if the squiggly lines / dark picture / severe pixelation changes ... sometimes the picture flashes back to normal, but most of the time it just stays crappy. i will never by a cheap tv ever again. plus, how the hell am i supposed to get rid of this thing??? it weighs like a billion pounds ... i dont think the garbage men would be too happy with me. Oh, and by the way, if anyone gets a magnavox dual-tuner dvr, the universal remote works with the tv just fine...

Have the HT2751A and every other remote from every other electronic I own does something quirky to this damn TV. For example, my lite-on DVD recorder shuts the TV off, my DVD remotes enters the TV setup, my JVC remote for my AMP turns the volume up on the TV. So bad for most of my electronics with my TV on I am going to the eye of everyone of these separate components just to make them not interact with my TV. Any way to circumvent this nuisance? Frustrated!

20" Prima TV died 3 months after warranty. junk.....

My 27" flat screen is still working fine, after 3 years old, bought in Canada spring 2003. Remote is still OK, code in the manual says try 001, 002, 133, 134, 142 for model Q2735A, for those of you trying other remotes. Now we bought a plasma 42", so this one is going to pawn shop for sale, not sure what to ask for it, maybe $100???

I really wish I had come across this before I bought mine in august of '04. I had bought a 27 inch Advent Hdtv from bestbuy, The same day I had bought it it started to randomly turn off on its own. I have called best buy to come and look at it, but sure enough every time they come the TV works fine, then the second they leave it turns off on its own!!! I have been living with this for almost 2 years. It very very annoying. The 4th best buy technician just left. he didnt see anything either. If the thing had'nt cost me 500 bucks it would have beem swimming with the fishes by now. The tech guy called the advent manafacturers and they said that there are no other reported cases of the problem. BS!!! from what I am reading here, I'd say that there are plenty! They are very underhanded people. I bet that they reports all the time they just choose to ignore it. I dont know what to do, every time they come to ispect it it works fine, they cant replace/fix something, that to them, could be just a trick by my part to get a newer TV. Well I hope that the 5th times a charm.

I bought a Q1435A TV back in Oct. of 2004. My son was watching it today and it literally exploded before him and poured out all kinds of smoke. I am an electrician by trade, but have an electronics degree. I took the thing apart and found that a 5 cent capacitor had exploded. If I knew that value I could replace it myself. The worse part is that it continued to hiss and spark after exploding and did not blow the fuse that is suppose to protect the electronics. I finally had to unplug it before it would finally quit burning. After reading all of these posts, I think that it is time to file for a class action law suit.

I've been out in the Garage bending over a pile of junk that used to be my Advent Television. Seemed fine the first year. After searching a while and finding the small buss fuse Radio Shack suggested investigating, I realized that was not the problem, so I decided to quit mooning the neighbors and try researching the Internet to determine what would cause my fairly new and expensive TV to just permanently shut off. Best Buy in this town wont even pick it up but implied I should call 800 best buy to schedule a pick up. I thought I detected a snicker from the pimpled faced kid when I was leaving the store. My advice after spending considerable time driving to stores and staring at foreign label TV innerds, Dont buy an Advent Television. They seem to be a piece of junk and Best Buy doesn't seem to want to waste their time on one.

THANK YOU EVERYONE! I was considering buying a 42" plasma tv from this manufacturer. Reading all of your reviews saved me from a a serious misADVENTure!!!

I might be one of the few lucky people cause I got one of the 27" ones in Nov of 2003 at BB and I haven't had a lick of trouble from it-nada-ziltch. But that isn't gonna stop me from getting a new crt hd tv-it won't say Advent on the unit, though.

Well, after reading all of this, I consider myself blessed over and over again. We bought our 32" flat screen Advent from Best Buy in 2002. We have moved three times since then, and even with all that, our tv is working beatifully. Guess I should consider myself very fortunate to have had it 4 years with no problems at all, knocking on wood. However, we finally lost the remote and after searching forever for one on line, I finally gave up and ordered the Advent universal remote on e bay, brand new in package for ten bucks including shipping. Now, here is the funny part. Damn thing claims to program anything and any brand right? Well, it works great on my Mintek and Sharp DVD players, my Sony surround sound, my Emerson VCR, and my Apex tv. But ya know what? My ADVENT universal remote does not work on my freaking ADVENT tv. I bought this damn universal because I figured if it were Advent, it would surely work. Ha! Of course after reading all of this, I guess if this is all the problems I am having, I should consider myself very blessed!!! Anybody got extra remotes or know where to get a replacement for these damn 32" flat screens? FYI, the codes listed for Advent with this remote are 1005, 1062, 1219, and 1238 in case they help anyone else. Sure as heck did not help me! E mail me at misty_tiara@peoplepc.com if by chance you have any info on the remote situation. Thanks all, and after this reading of posts, I will never by another Advent, and probably will no longer shop at Best Buy! Best of luck to you all!

I bought a 14" flat screen Advent with an internal DVD player, brought the TV home, popped in a DVD, and 45 minutes later the power cut out and wouldn't come back. The DVD was stuck inside. I returned it to Circuit City no problem, and they got the DVD out. But, call me a fool, I exchanged it for Advent model Q1435A, which hasn't blown up yet, but I just turned it on yesterday, with my newly installed digital cable, and the sound sucks -- it has a constant accompanying background static. Will most likely return this one and buy a different manufacturer after reading these reviews!!

My 32" flat screen Best Buy ADVENT has lasted me 4 years, also. I don't love it. I have to turn it blasting loud to hear it at all and even louder to hear my dvds. We lost the remote, but the RCA universal works fine except for one thing: SAP. I cannot watch all the cable channels on it because it is stuck in SAP with no way to get it off. I almost wish it would die on me so I can force myself to get a newer and lighter set. DIE ZOMBIE DIE

Just got home, guess what a 1 and a half year old advent 32" TV won't turn on. It did earlier today. Guess I get to buy a new one also. How can company's like this be in existance. Any lawyer on here to get something started. This is essentially the same thing a robbery.

i have 2 20in lcd flat panals bought at brandsmart they work great! so far i have the pww warranty good move from what i have read on this site any one having any luck pww before i buy another warranty
the kman

Real piece of crap! Mine will not power on as described in previous posts. Guess I will have to buy a better TV from another company. Thanks for stealing my money ADVENT!

I bought an advent 27" flat screen model # Q2735A 3 years ago and now it turns it's self off in about 10 min. then in order to turn it on we have to unplug it and plug it back in and then it will turn it's self back off and I to bought it at best buy I will never buy ADVENT again!!!

Does anyone know where I can find the service manual to an Advent HT2751A?

Art:

One used to be able to download (PDF Format)the user manuals from the Advent Website. They still offer this advice on their FAQ. I looked tonight, but I could not find the manuals link.

JC

this 27" Advent POS lost it's color at 87 days and best buy tells me too bad. I think i'm going to go kick the manager's ass. Bye for now.

I'm technician got 2 prima tv and 1advent. these tvs got same
eeprom problem and I do not have
customer support!

I'm technician got 2 prima tv and 1advent. these tvs got same
eeprom problem and I do not have
customer support!

Yep, I got a 20'' Advent LCD for christmas 2005 and just last night (July 1st 2006) The image suddenly contorts itself beyond recognition and nothing i do seems to help. I googled "Advent TV" and found the first entry to be their official website which is conviently "under construction". The second entry was this list of 100 people who all have crappy Advent TVs. I also wish i would have seen this forum before my parents droped $300+ on a tv that will only last 6 months. DO Not Under Any Circumstances Buy A Advent Television

I bought an advent at BEST BUY and it's stuck on stand bye and there is nothing I can do. Any one know any thing about this happening and any LAW SUIT I definateley want to be a part of.

wow. my dad has one in his room, flat screen probably 27 inches or so. he's had it about three months and nothing bad has happened yet, but i cant get any damn universal remote to program with it. it seems like an okay tv, even if it is a no name brand, but now im worried it'll break down.

guess only time iwll tell.

I, too, have an Advent 27" Hi-Definition Radio! Good sound, no picture, no volume or channel controls! And, yes, it lasted 14 months like everyone else's: I wonder if they are programmed for this, somehow? I wish Best Buy had told me about the Zombie ownership and reliability problems of Advent! I've purchased an entire HOUSE full of electronics over the last 1-1/2 year (can you say house fire?), but I may not ever buy anything from there, if they don't make this right!

I bought an ADVENT Q3235A (32" flat screen) nearly 4 years ago. The picture is great, the sound is good, and I never had any problems with it (except when I moved; the TV weighs around 300 lbs).

I had no problems at all until a few days ago, that is. Now, after watching TV for an hour or so, I get a black rectangle over the bottom half of the screen. Right now, at the top of the rectangle, is some text:

=IAK%I

I have no iea what it means, but that's what it says. Maybe I have a screwed up CC chip or something.

I can make the rectangle disappear by cycling through the inputs (CATV, VID 1, VID 2, DVD) or turning the TV off and back on.

All in all, the TV has been awesome. For the low price I paid, I have been happy with it. Of course, if it dies, I'll be miffed, but it has served me well, and everyone who sees it loves it. I guess I got lucky.

(Remove .att. preceding 'at' sign to email me.)

Joel, I have an idea for you to try.

I have an Advent TV also and experienced a similar symptom. My TV has 'Closed Caption' (CC) capability which was originally configured as 'OFF'. But after my local cable TV company did some upgrades, it started to show a black rectangle (sometimes with other garbage letters) like you described.

I was able to rectify the problem by reconfiguring the CC setting to 'C4' ... hope that works for you. BTW, possible values on my TV are: OFF, C1, C2, C3, C4, T1, T2, T3, T4 (no idea what these codes mean).

I'm guessing you didn't have this issue before because your new neighbourhood is serviced by a more 'advanced' cable TV service than your old one.

HTH,
David

I bought a 20 inch Advent flat screen in 2002 from Best Buy and after reading all the horror stories I feel kinda lucky. I didn't start having problems with my TV until about a month ago and it was a great TV till then. All of the sudden I can only get 2 channels UPN and MSNBC. For example channel 2 is UPN, channel 3 is UPN all the way up to channel 14 then all I get is MSNBC from channels 14-70.I though this might be a cable problem but the other TVs in the house work fine and I have even tried connecting the Advent to other cable outlets with the same effect only getting the channels UPN and MSNBC. Anyone else have this problem? I think I am going to trash the damn TV and buy another better quality tv and NOT ADVENT EVER AGAIN after all these horror stories. If I have to watch another episode of Girlfriends or Tyra Banks on UPN I'm going to kill myself.

I bought the 27 inch advent flat screen maybe 2 years ago and ever since i got it, it changes channels 1-7 by its self. on and off, and the valume goes up and down. it is the biggest POS i have ever bought. everyone should take thier POS TV and throw it threw Best Buy's window. :)

Well, here I am in the same boat. My 27 inch advent is just around 14 months old (I have a JVC still going after 16 years). To get the TV to turn on you have to turn it on around 3 times. The pink specks mentioned in a previous posting shows up at first then fades when the picture returns. It is just a matter of time before it dies. Inexpensive was my downfall. Class action suit sounds like the way to go. I'm waiting for an opportunity. Best Buy should be refered to as Worst Buy when speaking of TVs. HELP!!!!

My 36" tv i bought 2 years ago went out...shuts off after 2 minutes...i guess that's what i get for buying cheap shit...STAY AWAY FROM ADVENT

My Q1435A just died (no power to it) less than 6 months after I purchased it at Circuit City. I see Circuit City no longer carries ADVENT TVs and now I know why!

After reading all these postings, I'm not sure if it is even worth my time calling PWW Service.

I had a problem years ago with a JVC. Couldn't get parts and waited over a year before finally trashing the thing. I never bought another JVC product.

However, I have an RCA that is almost 20 years old.

Buyers Beware!!

I have a good idea of what everyone can do with these crappy broken TV's.Instead of throwing them out take them to UPS,FED-EX or the post office and ship them COD back to Advent with your local Best Buy as the return address.It cost nothing and when Advent finally gets wise and starts refusing delivery of all this junk we are shipping them then the crap will be returned to the local Best Buy.Much more fun than throwing them out!

I got my 30" HT3251A advent tv in 9/05 with a service contract from circuit city. It is now dead in july06. The same problem as most it refuses to power on at all. I don't think I am going to be happy

I bought a 32" Advent, and it only lasted 11/2 years. I was watching it one late nite and it started flickering, at first I thought it was just interferance. But then extremely loud cracking noises started and the screen went to lighning streaks going through it. Scared my dog so bad, he ran out of the room. Husband never heard a thing (of course) so I woke him up and turned it back on so he could see it. It was like it was posessed. If anyone wants to file a class-action suit, please e-mail me. I'm interested!

"tired of getting ripped off"

hey guys, i work at a best buy in toronto, ontario, canada, and actually purchased the advent HT3061A a few months ago. everyone on here seems to either have a high-def 27' or 32'...mine (30') must be a newer model. Anyway, you guys are all right, advent (prima) makes terrible, terrible televisions, and should not even be sold in stores to begin with. i find today that my newly purchased xbox360 actually looks pretty good (in terms of resoltuion) on the tv, but that the image is actually too large for the tv (i lose about 2 cm of game screen all the way around, which is important for video games). my question is, does anyone know how to get into the service menu, so i can adjust the height and width, etc. of the picture? thanks in advance,

jeff

What the hell!! My Advent Q2735a is two years old and is driving me crazy like a 2yr old child! It randomly switches colors from blue to green to bright yellow. STAY AWAY FROM ADVENT!!!

I have had an advent 32" going on 3 years now with no major problems. I had one speaker go out but, service for it took only a day or so. I never trust any electronics now a days so I bought the extended 5 year warranty. I figure you always get what you pay for and all you angry people must agree the brand is 'cheap' I mean affordable.

I bought a Q3235A in January 2003. In February 2004 it died (screen went black and no power). Best Buy found me an outfit (near Boston) who picked up the TV and repaired it. When I got it back they had replaced 2 transistors (V405 & V403)and a bad video amplifier. It is now Septeber 2006, and the TV died again. Same symptoms . . . I found the repair receipt and called the outfit in Boston (3 days ago)and left a message stating the problem. I have not heard from them yet . . . . .

Looks like I'm another victim of the Advent 27" curse. The set worked fine last night, but today no sound/no picture. Unlike some other reports above, we have been very happy with the set until today. But death after 22 months is pathetic. We're through with Advents, but AMEX warranty extension may save us the cost of the set.

My Advent Color Televison Receiver, Model HT2751A, 27 inch, manufactured in Aug 2004, just went on the blink. It was a slow dying process. At first, you needed to turn the TV on and off until the picture came on and stabilized. Then it came to the point where I had to leave the TV on all the time because we didn't know if we would get the picture back. Now it just doesn't work. My fault in not reserching the TV before buying. I was attracted by the price $350.00, HD, and my experience with other TVs from the past (they are still working up to 16 years later!). Now the attempt to get it fixed. I think I'm just out the money. Best Buy should be held accountable to some degree. I don't have the money to replace it now and just burned up with being ripped off. Let's have a lynching . . .

Well, I too bought the 27" HT2751A in Jan. 2004. Last night while watching I heard a tapping noise, then turned it all the way down to see if it went away, then turned it up again and the sound was gone. I sort of didn't pay attention to it again, and then this morning when I tried to turn it on, it did nothing. But still I heard a faint clicking sound as long as it was plugged in but it would not turn on or off, nothing at all! When my husband got home we pulled it out and cleaned all the dust, and tightened everything and WHAT! It came on, after reading all these horror stories I was sure that I was in for trouble and a big expense and I already have a headache from it all! I'm so happy it is working again. I'm sorry for all of you who weren't so lucky!

My mother's Advent HT3251A just went out after hissing for a month. She had the television for three years. The television cost 699.99 a lot of money for a 65 year old. I left 3 voicemail messages and two emails just to get an authorized TV repair shop. They never responded. I was told by Sweeney electronics (an honorable repairman)that the best way to go would be to go to an authorized repair shop. He would not take the TV because he did not know if he would be able to get the parts. He could have made a quick $50.00 but he chose not to. I'M ALL IN FOR CLASS ACTION!!!!!! DON'T BUY ADVENT OR PRIMA.

Best Buy should stop selling their products. I was told by a manager of Best Buy that Advent's TV are basically sold by consignment. Once they sell them they keep their profit and send the differnce to Advent/Prima.

My Advent HT2751A 27" just went down today... Ive had for about 1 yr and 2months... its just a black screen but there is sound and i can get the menu to display... I dont know if i should even attempt to get this fixed... I dont have much for money right now and I dont wanna go through the pain of fixing it :(

OMG Listen to this story...

My wife and I bought the 27" HD Advent POS at Best Buy in September 2003 for $500 US. On the very first day (after lugging the POS home etc.) we turned on the Fuc*ng POS and it didn't even work!

So, we returned it and got another one, lugged it home, turned it on and it worked! ... for a month until one day the screen turned all white, the f'n thing then turned into a little dot and BOOM, dead.

We called Best Buy, they told us to call Advent. After two months of being put on hold forever, hung up on by customer service and rude comments by the bastards, we emailled the Better Business Bureau (BBB) and filed a complaint.

Wouldn't ya know it, a week later Advent and Best Buy were kissing our asses and we got another f'n POS 27" Advent, this time an 'out of box' at $350, saving us $150 and 'extending our warranty' by a few extra months LOL.

... fast forward to October 2006, our beloved POS is once again acting up. This time, the screen turns black but the sound works. Great, a $350 radio! This only seems to happen when component video is selected, no matter if the input is on or off.

This automatic 'screen-saver' feature also only happens after the POS has been on for an hour or more, leading me to believe that some chip/chipset is overheating.

Great, now I have to put a fan or a friggin air conditioner inside the POS to keep it running until it probably blows up.

Yeah, a heat sink might work, but WTF!

We're filing another complaint with the BBB just to stick it to Advent. We're hoping they are forced to buy everybody on this website a new Sony 1080p LCD.

LOL!!!!!!!!!!!!!!!!!!!!!!!

FU*K YOU ADVENT, YOU CHEAP POS

Well looks like I'll be joining the long list of horrible experiences. I own the 27" HT2751A as well and now it no longer works. I'll admit that it had been a long while since I had used it since I was keeping it downstairs in the basement, it's finished and kept in an area where no damage would occur, but decided to bring it upstairs recently. It worked perfectly last time I had used it and yet now when I plug it in, the tv just makes a weird on and off popping sound and the tv/av light blinks. Nothing else happens. I called the customer service line and left a voicemail since they were closed at the time and I also sent an email. That was over a week ago and I have yet to hear from them. It seems that based on all these stories I probably won't hear from them or if I do I probably won't get the parts I will need for the repairs.

One thing I noticed, Best Buy, at least the ones in my area, and the online store no longer sell Advent televisions. I'm wondering if that might be due to the fact that there seems to be a lot of problems with the sets, particularly after the warranty time ends.

I havent really had any problems with my TV. THe only problem is other IR signals interfere with the TV. I got a new surround sound and I cannot get the buttons to work correctly. Can anyone help?

Advent got me too...I also had the 27 inch flat screen that decided to become a radio after 14 months....Lawsuit sounds good and it seems like we have plenty of people with the same horror story. I think I might just take the tv back to best buy and just leave it in front of the entrance. Maybe we should all just pick a day and time and do the same thing all across the country at different best buys. That would be a great national news story with plenty of bad publicity for advent and best buy....Who's coming with me?

You people that are talking about suing bestbuy are idiots and understand nothing about common sense or the law. Just becuase you buy a tv from bestbuy doesnt mean bestbuy is responsible for fixing the peice of shit you were stupid enough to buy. If you buy the service plan, then they will stand by the product and fix it. If you do not choose to insure your p.o.s by buying the service plan, then its advents responsibility to fix your problem. Not only is bestbuy not at fault, do you really think you can afford better lawyers then a multi billion dollar a year buisness? jesus christ. I would invite all of you to sue bestbuy (mainly becuase your ego is hurt for buying such a pos tv) and see what happens. You'll end up loosing, and getting a million dollar countersuit and your ego will hurt even more then the shame of buying such a piece of shit tv. Buy a samsung or sony tv, even if you have to save up your ground round tip money for a few weeks.

Update from Oct. 24th. It worked about 2 more weeks, then last week it went out for good. Just like a previous poster it just makes a clicking sound when I plug it in and the LED light blinks. What a crappy day!!

I just bought my Advent 15" LCD from Best Buy the day after November for $129.00. It starting buzzing right out of the box. Taking it back and never buying one again. Oh yeah, don't buy a TruTech LCD either, they are also a POJ.

Thanks Guys. I brought my Advent 32" HDTV in Feb. 06, I only have problems if my power goes off and the Tv is on. Once the power comes back on the TV will not, it will only make clicking nosies. I have to unplug it and plug it back in before it will power up. I brought the extra warranty but Advent would not respond to curcuit city therefore I'm getting a new different Tv.

UNBELIEVABLE. I purchased a 42 inch Advent and had it a year and all of a sudden it made this high pitch noise and then the picture went to lines and blue screen. I turned if off and the noise got worst and the tv started smelling of burning wire. I unplugged all the other components I had and just made sure that it was just the TV. It got EVEN WORSE. MONEY DOWN THE DRAIN.NEVER again......NEVER AGAIN!!!!!!!

December 11,2006 Advent 27" TV purchased in Fall of 2002 dies of a painful sizzling blue electric shock/snapping death. Like many of you I have learned that Best Buy and Advent teamed-up to sell crap that was never to extend beyond the implied warranty all for money to the bottom line. A friend of mine and I have always stated that Best Buy sells crap that can't be found in quality shops. I've learned my lesson and Best Buy is on my "Not" list. Lawsuit anyone?

Thanks,
Matt in Ann Arbor

Update 12/12/06 post.

TV is working again. Symptoms included blue light/snapping shocks when powered-up coming from in